Leica Camera AG is an internationally active premium manufacturer of camera systems and sports optics products. For over 100 years, we have been developing and producing optical precision instruments that enable a unique viewing experience and constantly set new technological standards. Sales to end customers are carried out worldwide via leica stores, selected retail partners and e-commerce platforms. The success of our company and the Leica brand is based on the knowledge, professionalism and above-average commitment our employees.
Join us and become a part of the Leica family.
Sales Associates are our brand ambassador, passionate and equipped with the right knowledge, know-how, and history of Leica. At Leica Stores, they provide a complete customer journey and experience, while achieving sales targets and continually expanding our customer base.
Main responsibilities
- Responsible for the daily store operations
- Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image
- Establish regular contacts with existing and potential customers, maintaining healthy customer relationship
- Keep customers informed on new products or services, changes, etc.
- Manages customer enquiries, feedbacks and after service matters
- Working closely with Retail Manager on sales activity and be part of Leica Camera events.
- Constantly providing constructive feedback to the management on various aspects.
- Other duties as assigned
Requirements
- Minimum 3 years experiences in customer service, high-end retail environment or in similar capacity.
- Passion in retail industry, good communication and customer handling skills.
- Passion in photography, art and culture scenes, photographic knowledge will be added advantages.
- Fluent in English, additional languages / dialects spoken is a plus.
- Good team player, pleasant personality, service oriented, positive attitudes to learning new skill sets.
- Basic computer skills and netiquette.
Interested candidates can send their updated resume to
Why Join Us?
When you become part of Leica Camera Malaysia, you're not just an employee - you're a custodian of our legacy. Join us and be a part of a dynamic team that thrives on excellence, innovation, and passion for photography.
If you're ready to embrace the Leica spirit and elevate your career in retail management, we look forward to your application! Elevate your journey with Leica Camera - where every moment is a masterpiece.
Please note that only shortlisted candidates will be contacted.
The Senior Marketing & PR Executive reports to the Country Manager
Main responsibilities
Brand Management
- In consultation with business unit head, design and implement marketing strategies for all marketing activities inclusive of both digital and on-ground related to CRM, retail programs and products sell-through.
- Conduct/Organise local trade marketing activation in accordance with regional and local business head to work on all local planning.
- Responsible for gathering all branches activities update from store managers
- Development of all assets / brand decks and localization of campaigns including with instruction targeting key in country partners to execute/collaborate.
- Identify product trends across all marketplace channels. Exploring new ways to engage and identify new networks both online & offline
- Stay up to date with market, consumers & competitors
Marketing & Retail Management
- Monitor and work on reporting, analysing the data to bring back findings and recommendations for improvement on any offline & digital program
- Provide ongoing process improvement initiatives to implement best practices across the relevant campaign
- Strong passion for marketing and eagerness to learn and grow in the field.
- Oversee flow of event implementation in all aspects and ensure proper implementation
- Ensure consistent usage of marketing materials, templates, retail promotions to support events/product launch/promotions at retail
- Lead planning and implementation of all approved activations
- Coordinate with all suppliers on cost and quality of artwork outputs
- Propose, seek approvals and monitor event budgets (P&L); seek approvals from Regional Marketing
- Solicit sponsorship support, as needed
- Submission of post event report upon completion of all events
- Responsible in managing loyalty program.
- Manage and gather all loyalty members’ feedbacks and introduce solutions by working closely with all related parties (e.g: community management)
- Manage annual departmental campaign budget allocation and tracking.
- Not limited to manage all in-app visual communication and carry out contextual communication.
- Plan, manage, execute and oversee the development of all new digital business units (e.g.: self-pickup, e-Gift, delivery & etc.)
- Initiate collaboration opportunity for brands and loyalty program. (e.g.: co-branding, events, licensing & etc.)
- Oversee and manage all brands’ digital presence by maximizing the effectiveness of each advertising approach. (e.g.: social media advertisement, search engine advertisement & etc.)
- Work with external parties to implement new communication and platform to improve brands’ digital presence and communication. (e.g.: webpush, e-mail, notification & etc.)
- Oversee and manage e-commerce campaigns and promotions.
- Assist and contribute in all ATL, BTL and OOH activities.
- Assist and contribute in all campaigns, advertising and promotions.
Main responsibilities
- Minimum Diploma in Business, Marketing or equivalent.
- At least 5 years of working experience in retail marketing or with luxury brands will be added advantage.
- Experience in MS office & Adobe.
- Passion for photography.
- Good command in English.
Interested candidates can send their updated resume to
Why Join Us?
When you become part of Leica Camera Malaysia, you're not just an employee - you're a custodian of our legacy. Join us and be a part of a dynamic team that thrives on excellence, innovation, and passion for photography.
If you're ready to embrace the Leica spirit and elevate your career in retail management, we look forward to your application! Elevate your journey with Leica Camera - where every moment is a masterpiece.
Please note that only shortlisted candidates will be contacted.