Refund policy

RETURNS & REFUNDS POLICY

 

Upon the return of product to Leica Camera Malaysia, we will refund you on the credit with which you used to make payment. The normal processing time for refunds is approximately 30 working days.

Where the total value of Physical Products in a multi-item order is brought below RM2,000 upon the return of any Physical Product(s) in the order, the delivery charge of RM15 shall apply, and shall be deducted from the amount to be refunded.

Where a refund is requested for a product which was purchased at a discounted price, or which was purchased using an e-coupon, the refund amount shall be at the discounted price paid for the product.